You know that cosmetic companies do not usually accept refunds.
However, we want to provide you
with a superb customer service.
For unopened products there is a 15-Day return policy. However
you will be deducted 10% of product price for re-stocking fee and
shipping fee will not be refunded.
If you are dissatisfied with your product, you can receive a refund
for all unopened products you return.
We will refund your purchase price minus shipping + a 10% re-stocking
fee. Please return unopened
products within 15 days of your purchase. Products returned after
15 days will not receive a refund.
To comply with credit card companies' Cardholder
Information Security Program (CISP),
credit transactions must be submitted within 90 days of the original
transaction.
If you order more than 1 product and return part of your order, you
will be charged for the unreturned product(s) at the price normally
charged for the product(s).
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Order Cancellation Policy
This includes multiple submissions of the same order where your credit
card is charged more than once.
You will be charged 3% of the product price. When you cancel an order,
we are still charged a fee.
We will credit your credit card the order amount minus 3% of the product
price. If your order has already
been shipped, we do not refund shipping costs.
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